Heartland Guest Enhances Restaurant Operations and Consumer Dining
New Heartland Reservations, Wait-List Management and
Mobile-Ordering Services App Unveiled at National Restaurant
Association Show 2015
Caesars Palace Improves Diners' Experience at Las Vegas' "Best
Show 2015, Heartland Payment Systems (NYSE:HPY),
one of the nation's largest payment processors, today announced the
availability of Heartland Guest(TM), a new comprehensive app delivering
reservation, wait-list management and mobile-ordering services in a
single app for U.S.-based restaurants
and their customers.
This Smart News Release features multimedia. View the full release here:
At booth #8007
in the North Hall of McCormick Place in
Chicago, the Heartland Guest suite of services and Heartland Guest app
are on display and will transform the way in which restaurants operate
and interact with their customers and how consumers enhance their dining
experiences at quick-service, fast-casual, casual and fine-dining
restaurants throughout the U.S.
The Heartland Guest app is designed especially with the restaurateur
in mind and features:
Videos About Cooking
Heartland Guest online and mobile reservation service used by
restaurants to make it simple for consumers to engage their brands
while making it easy for restaurants to handle reservations and
Heartland Guest wait-list management service, which improves wait
time accuracy, increases a restaurant's ability to manage
consumers' dining experiences and expectations while maximizing
sales during peak periods.
Heartland Guest mobile-ordering service, which allows restaurants
to grow their businesses and reach a broader group of consumers
who are on-the-go and seek alternative dining options.
Heartland Guest mobile app, an easy-to-use app available on Apple
and Android mobile devices and for use by consumers seeking to
better manage their dining needs and access to every restaurant in
Technology is projected to be the largest area to see rapid innovation
in 2015 and beyond, according to the National Restaurant Association
(NRA) and their 2015
Restaurant Industry Forecast. For example, more than 25 percent of
consumers say the availability of technology options is an important
factor when choosing a restaurant, according to the NRA study.
Consumers surveyed also said their usage of restaurant technology has
increased by 35 percent since two years ago.
Heartland Guest is available today for purchase. Restaurants can
contact their Heartland relationship manager or the Heartland Guest
team at 855.528.6679 or firstname.lastname@example.org.
Consumers can download the Heartland Guest app from the Apple
App Store for Apple devices or Google
Play for Android devices. For more information, go to www.heartlandguest.com.
Heartland offers Heartland Guest price discounts for members of the
NRA and attendees of the NRA Show 2015.
David Gilbert, president, hospitality group, Heartland
Guest solves the challenge that many restaurateurs face today in
America - the ability to meet the needs of a highly mobile,
technology-savvy and cost-sensitive consumer, with solutions that are
open, backed by reliable providers and, most importantly, affordable.
Heartland Guest also gives consumers a powerful tool that is free,
easy-to-use and able to connect them instantly with all restaurants in
the United States by a simple click of a button from an
Internet-enabled device. Heartland Guest is the answer for today's
casual dining, quick-service, fast-casual and fine-dining restaurants."
David Matthews, general counsel, National Restaurant Association
excited about the approach of offering our industry a consumer-facing
app designed with the restaurateur in mind. Most everything on the
market today is with the disrupter as beneficiary. In the case of
Heartland Guest, Heartland has combined the consumer tools in a
shopping list package with the restaurant as the beneficiary. This
certainly is a win for the industry, the consumer and Heartland."
Danielle Gaccione, director of digital products, Caesars
"With Bacchanal Buffet at Caesars
Palace being one of the top dining destinations in Las Vegas,
Heartland Guest wait-list management service will allow our diners to
join the queue remotely and virtually hold their place for hours,
alerting them by text when it's their turn to enjoy a quality dining
experience. We debuted the service in December of 2013 and witnessed
an immediate positive impact. The ingenuity of the program is another
example of Caesars Entertainment paving the way of technological
integration into an innovative and comprehensive resort experience for
Editor's Note: Bacchanal Buffet is Las Vegas' "Best Buffet" as
named by USA Today.
[Photos] David Gilbert, David Matthews
Tags/Keywords: Heartland Payment Systems, Heartland, Heartland
Guest, Guest, hospitality, restaurant, quick service, fast casual, fine
dining, online reservation, wait-list management, mobile-ordering, David
Gilbert, David Matthews, National Restaurant Association, Danielle
Gaccione, Caesars Entertainment, Caesars Palace, Bacchanal Buffet
Payment Systems, Inc. (NYSE: HPY),
one of the largest payment processors in the United States, delivers
credit/debit/prepaid card processing and security technology through
Heartland Secure(TM) and its comprehensive Heartland breach warranty.
Heartland also offers point of sale, mobile commerce, e-Commerce,
marketing solutions, payroll solutions, and related business solutions
and services to more than 300,000 business and educational locations
A FORTUNE 1000 company, Heartland is the founding supporter of the Merchant
Bill of Rights, a public advocacy initiative that educates merchants
about fair credit and debit card processing practices. Heartland also
established the Sales
Professional Bill of Rights to advocate for the rights of sales
View source version on businesswire.com: http://www.businesswire.com/news/home/20150516005025/en/
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